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White Papers
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And now, for the heavyweight battle that we’ve all been waiting for. . . In this corner, may I introduce the formidable Salesforce.com, a company that sells Customer Relationship Management (CRM) delivered through the software-as-a-service model. It boasts impressive ...
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The success stories are countless. The company names are impressive. The productivity and bottom line savings are remarkable. ING, Nikon, Sara Lee, Volvo, and United Way have all employed Microsoft Dynamics CRM and published striking results. The City of London, ...
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To achieve strategic advantage, companies often look to their information technology (IT) departments for line-of-business (LOB) applications that help them outperform their competitors. Whether it is a business intelligence application that provides managers with unique insights into market opportunities, a ...
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Solution builders—the people and organizations that use software and infrastructure to create custom solutions to business problems—face increasing expectations that they will be agents of IT savings in addition to serving as trusted, strategic partners for corporate success. Recent industry ...
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Web 2.0 technologies are moving us beyond e-mail and into the world of true collaboration. With “hot” consumer products from Google, MySpace, YouTube, Wiki’s, Blogs, Chat Rooms, Instant Messaging and Smart Phones, the business community is poised to make its ...
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